WATER FILTRATION & SOFTENER SYSTEMS IN TEXAS

If you've lived in the DFW Metroplex for any length of time, you've probably noticed that white crusty stuff on your faucets and showerheads. That's mineral buildup from our region's hard water - and it's doing the same thing inside your pipes and appliances that you can't see. Our area's water supply runs through limestone-rich geology, picking up calcium and magnesium along the way. While it's perfectly safe to drink, those minerals create scale that narrows your pipes, kills your water pressure, and makes your water heater work overtime until it burns out years earlier than it should.

Try this first: You can clean visible deposits with white vinegar, and if you know where your water heater is, check the manual about flushing it annually to clear out sediment.

When to call us: If the buildup keeps coming back, your water pressure is noticeably weak, or you're replacing appliances more often than your neighbors, let's talk about a water softener.

This is a question we hear more and more, and it's a smart one to ask. Municipal water in the Metroplex meets federal safety standards, but "safe" and "ideal" aren't always the same thing. Beyond the hard water minerals we're known for, North Texas tap water typically contains chlorine (used for disinfection), fluoride, and trace amounts of sediment. Some areas also pick up contaminants from aging infrastructure or agricultural runoff. You might notice your water tastes a bit "off," has a slight chlorine smell, or leaves your skin feeling dry after showers.

What you can try first: If you're mainly concerned about drinking water, a simple pitcher filter or faucet-mount filter can improve taste and remove chlorine. It's a decent starting point.

When to call us: If you want to know exactly what's in your water - not just guessing - we offer free professional water testing that breaks down everything from mineral content to potential contaminants.

People use these terms interchangeably, but they're actually solving different problems - and a lot of Northeast Texas homes need both. Here's the breakdown: A water softener specifically removes the hard minerals (calcium and magnesium) that cause scale buildup, soap scum, and appliance damage. It's treating the hardness issue that's so common across the Metroplex. A water filtration system removes contaminants like chlorine, sediment, bacteria, and other impurities that affect taste, odor, and overall water quality. Think of it this way: softeners protect your plumbing and appliances, while filters protect your health and comfort.

What you should know: Many homeowners in our area benefit from a combination approach - a whole-home water softener to handle the minerals, plus a filtration system (either whole-home or point-of-use) to address water quality concerns.

When to call us: Let's start with a free water test so we can see what you're actually dealing with. We carry three different product lines - HALO, Crystal West Water Filtration (we're the only authorized Crystal West vendor in Texas), and our Plumbers Choice systems - which gives us more flexibility to match your specific water issues and your budget. Whether you need a premium system with all the bells and whistles or a solid, reliable solution at a more accessible price point, we've got options. We'll explain what each system does, show you the difference in cost and maintenance, and help you decide what makes the most sense for your home. No cookie-cutter recommendations - just honest answers based on what's in your water.

Short answer: absolutely. If you or your family members deal with dry, itchy skin after showers, brittle hair that won't hold moisture, or that feeling like there's a film on your skin no matter how much you rinse - hard water is likely the culprit. Those minerals we talked about (calcium and magnesium) don't just damage your pipes; they also prevent soap and shampoo from rinsing clean, leave residue on your skin, and strip away natural oils. A lot of folks across the Metroplex spend a fortune on lotions, conditioners, and dermatologist visits without realizing their water is causing the problem.

What you can try first: If you're not ready for a whole-home system, a shower head filter can provide some relief for bathing. It's not a complete solution, but it's a starting point.

When to call us: If you're tired of battling skin issues, spending money on products that barely help, or watching your kids scratch at eczema flare-ups, let's test your water for free.

If your water smells like a swimming pool, has a musty or earthy odor, or occasionally smells like rotten eggs (sulfur), you're not imagining it - and you're definitely not alone in the Metroplex. Municipal water treatment plants use chlorine to disinfect the water supply, which is necessary for safety but can leave a strong chemical smell and taste. That sulfur smell usually comes from bacteria in your water heater or well water. Earthy or musty odors can indicate organic matter or algae in the source water, especially after heavy rains.

What you can try first: For chlorine smell, letting water sit in a pitcher in the fridge for a few hours can help it dissipate. For sulfur smells, try flushing your water heater - sometimes bacteria buildup in the tank is the issue.

When to call us: If the smell persists, comes from multiple taps, or you're just tired of drinking and cooking with water that doesn't taste right, we need to test it. A whole-home filtration system removes chlorine, sediment, and organic compounds at the point where water enters your house - so every tap delivers clean, fresh-smelling water.